Credit Basics
Credit Scores Explained
For years, consumers have been left in the dark about true credit score factors and how they affect one’s ability to get a loan. Now, with direct access to self-serve websites consumers are finally empowered to gain greater insight into personal credit, credit score myths, security against identity fraud and theft, and how to correct or improve a score. See the links below to have credit scores explained further.
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General Questions
For general inquiries or questions regarding an in-process loan, please contact our Customer Service Department at
1-877-889-2878
For questions regarding your loan payment or servicing of an existing loan, contact our Servicing Department at
1-800-567-9634
If you need assistance locating a Prospect employee, please call our Operator at 1-800-464-2484
