For general inquiries or questions regarding an in-process loan, please contact our Customer Service Department at 1-877-889-2878.
For questions regarding your loan payment or servicing of an existing loan, contact our Servicing Department at 1-800-567-9634.
If you need assistance locating a Prospect employee, please call our Operator at 1-800-464-2484.
Prospect's Consumer Advocacy Group is here to help you! If you have an unresolved concern relating to your loan process, please call us directly for immediate assistance at 1-855-773-0458.
Are You Ready To Get Your Home Loan?
Visit one of our branch locations near your home or work.
Pre-qualify for a home loan through this website by filling out the "Request a Loan" located in the right-column of this page.
Contact Us Via Email
Use the form below to contact us using email.
Home Mortgage Disclosure Act Notice
The HMDA data about our residential mortgage lending are available for review. The data shows geographic distribution of loans and applications; ethnicity, race, sex, and income of applicants and borrowers; and information about loan approvals and denials.
To receive copies of this data, please send a written request to:
Prospect Mortgage, LLC
Attn: HMDA LAR Requests
15301 Ventura Boulevard, Suite D-300
Sherman Oaks, CA 91403